Your details, treated with care.

When you make a tour enquiry, Gabriel Redback collects the details you choose to provide: your name, email, phone number, the names of everyone in your group, preferred tour and dates, guest count, interests, message and any optional fitness or accessibility needs.

Why we ask

These details help Gabriel respond, plan a suitable experience and manage availability. A scheduled request provisionally holds your group’s places; a private request reserves the whole date while it is reviewed. You are not automatically added to a marketing list. When online payment is enabled, payment is taken securely by Stripe and a verified payment confirms the booking. Card details are entered on Stripe and are not stored on this website.

Where your enquiry goes

Enquiries are stored with the website in Cloudflare D1 and are accessible to authorised editors. When notifications are connected, booking details are sent through Resend to the configured owner inbox. After a successful online payment, Resend also sends the customer a booking confirmation and payment receipt. The booking form says when notifications are disconnected.

Online payments

When you choose online payment, your email address, tour, amount and booking reference are shared with Stripe to process the payment. The website stores the payment reference, amount, status and refund totals. A secure cookie lets your browser check its payment result. Stripe applies its own privacy policy.

Keeping information only as needed

Gabriel can delete unpaid enquiries once they are no longer needed. Payment-linked booking history is retained for payment and refund records. Please share only accessibility information that helps plan your experience. To ask about, correct or remove your details, email Gabriel and include your enquiry reference.

Website and social features

Cloudflare processes technical request information to operate and protect the website. The enquiry form uses temporary rate limits to reduce spam. Protected editing uses a password and a secure session cookie. Social links open external platforms, which apply their own privacy policies.

Photography

Wildlife photographs on this website belong to Gabriel Redback. Please ask for permission before reusing them.